RESPAWN Limited Warranty

Quick answer: RESPAWN products are covered against defects in original material and workmanship for 5 years from the date of purchase. Fabric, moving parts, electrical systems, and desktops have 2 years of coverage. Coverage applies to products bought new from respawnproducts.com or from a RESPAWN authorized seller.

This page is a plain-English summary. The full warranty terms are at the bottom of this page, and they are what apply. Download the RESPAWN Limited Warranty (PDF).

How long does the RESPAWN warranty last?

Most parts are covered for 5 years. Fabric, moving parts, electrical systems, and desktops are covered for 2 years. Every period starts on the date of purchase.

Part or component Coverage from date of purchase
All RESPAWN parts and components not listed below 5 years
Fabric and other materials 2 years
Moving parts, including chair mechanisms, castors, and gas lifts 2 years
Electrical systems 2 years
Tables and desktops 2 years

Who is covered?

The warranty covers the original purchaser of a RESPAWN-branded product bought after October 1, 2021.

  • The original purchaser, for as long as they own the product. The warranty can't be transferred to someone else.
  • RESPAWN-branded products bought after October 1, 2021.
  • Products sold by RESPAWN LLC, bought new on respawnproducts.com or from a RESPAWN authorized seller.
  • Products sold in the United States.

Where do I need to buy my product for it to be covered?

Your product is covered if it was sold by RESPAWN LLC, either on respawnproducts.com or through a RESPAWN authorized seller. Products bought from a seller RESPAWN hasn't authorized aren't covered by this warranty.

Not sure whether a seller is authorized? Email support@respawnproducts.com.

What counts as normal use?

The warranty covers products used up to 8 hours a day, 5 days a week, by a person within the product's listed weight capacity. That's 275 pounds for most RESPAWN chairs and 300 pounds for the RESPAWN FLEXX, SPECTER, and SPIRE.

What isn't covered?

The warranty covers defects in how the product was made. It doesn't cover:

  • Normal wear and tear over time, including fabric puddling and pilling
  • Damage during shipping, which is handled under separate terms
  • Damage from misuse, abuse, accidents, or going over the weight capacity
  • Damage from not assembling, using, or caring for the product as the instructions say
  • Damage from sharp objects, such as pens, heeled shoes, scissors, jewelry, or keys
  • Damage from extreme conditions, or from storing the product somewhere unsuitable
  • Damage from infestation, acts of God, or natural causes
  • Alterations, unauthorized repairs, or parts and attachments RESPAWN didn't approve
  • Products used for rental
  • Color, grain, or texture matching of covering materials
  • Transportation and labor costs for warranty replacements
  • Customer's Own Material (COM) fabric and Customer's Own Laminate (COL)
  • Products RESPAWN sells that aren't RESPAWN-branded
  • Products bought from a seller RESPAWN hasn't authorized

How do I file a warranty claim?

File your claim with the warranty claim form at the bottom of this page, or through the Support page. Have your proof of purchase ready, because a claim can't be processed without a visible purchase date.

  1. Use the warranty claim form at the bottom of this page, or go to the Support page and select Warranty Claim.
  2. Send your proof of purchase and three photos:
    • Proof of purchase, such as an order confirmation, invoice, or receipt. The seller, the product, and the purchase date must be clearly visible.
    • A clear photo of the damage or the defective part.
    • A clear photo of the full product, with your name written on a sheet of paper and visible in the photo.
    • A photo of the label under the seat showing the model number, lot number, and manufacturing date.

What happens after I file a claim?

RESPAWN reviews each claim and decides whether to repair or replace the product. If a part is faulty, RESPAWN may ship you a replacement part free of charge, with assembly instructions.

Replacement parts are covered until your original warranty ends or for 30 days after you receive them, whichever is later. If RESPAWN asks you to send a faulty part back, RESPAWN pays the shipping.

Warranty FAQ

Is my RESPAWN chair under warranty?

If you bought a RESPAWN-branded product after October 1, 2021 from respawnproducts.com or a RESPAWN authorized seller, and you're the original owner, it's covered for defects in material and workmanship. Coverage lasts 5 years from purchase, or 2 years for fabric, moving parts, electrical systems, and desktops.

Does the warranty cover chairs bought from Amazon, Walmart, or other stores?

Yes, if you bought the product new from a RESPAWN authorized seller. Products bought from sellers RESPAWN hasn't authorized aren't covered. If you're not sure about a seller, email support@respawnproducts.com.

Is my chair covered if I weigh more than 275 pounds?

It depends on the model. The RESPAWN FLEXX, SPECTER, and SPIRE are covered up to 300 pounds. Most other RESPAWN chairs are covered up to 275 pounds. Check the weight capacity on your product's page.

Can I transfer the warranty if I sell or give away my chair?

No. The warranty covers only the original purchaser and can't be transferred.

Is fabric pilling covered?

No. Pilling and puddling from normal wear aren't covered. Defects in the fabric itself are covered for 2 years from purchase.

Are gas lifts and castors covered?

Yes, for 2 years from purchase. Gas lifts, castors, and chair mechanisms count as moving parts.

Does the warranty cover damage from shipping?

No. Shipping damage is handled under separate terms. Contact the support team through the Support page.

What do I need to file a warranty claim?

You need proof of purchase that clearly shows the seller, the product, and the purchase date, plus three photos: the damage or defective part, the full product with your name written on paper in the shot, and the label under the seat showing the model number, lot number, and manufacturing date. Start your claim on the Support page.

What if I lost my receipt?

If you bought from respawnproducts.com, your order confirmation email works as proof of purchase. If you bought from an authorized seller, you can usually download the receipt from your account with that seller.

Do I pay for replacement parts?

No. For covered defects, RESPAWN can send replacement parts free of charge. If RESPAWN asks you to return a faulty part, RESPAWN pays that shipping too.

How long are replacement parts covered?

Until your original warranty ends, or 30 days after you receive them, whichever is later.

How do I contact RESPAWN about a warranty question?

Email support@respawnproducts.com.

Full RESPAWN Limited Warranty Terms

Effective as of October 7, 2026

RESPAWN LIMITED WARRANTY

Except as otherwise provided herein, RESPAWN warrants that the RESPAWN products covered by this Warranty shall be free from defects in original material and workmanship for a period of five (5) years starting from the date of purchase of the RESPAWN product from RESPAWN’S website (respawnproducts.com) or from a RESPAWN authorized seller, so long as the original purchaser owns them. In accordance with the terms of this Warranty, RESPAWN will repair or replace with comparable product, at RESPAWN’s option, free of charge (except as otherwise provided herein), any “RESPAWN” branded product or component distributed by RESPAWN purchased after October 1st, 2021, that is defective in material or workmanship and fails under Normal Commercial Use. “Normal Commercial Use” is defined as 8 hours a day, 5 days a week, with a weight not to exceed the listed weight capacity of the product: 275 pounds for most RESPAWN chairs, and 300 pounds for the RESPAWN FLEXX, RESPAWN SPECTER, and RESPAWN SPIRE.

Products Covered: Sold by RESPAWN LLC

This Warranty covers RESPAWN products sold by RESPAWN LLC, either directly at respawnproducts.com or through a RESPAWN authorized seller. Products purchased from a seller that RESPAWN has not authorized are not covered. If you are unsure whether a seller is authorized, contact support@respawnproducts.com.

Materials and Components Exceptions

The following RESPAWN materials and components are only covered under this Warranty for the time period provided, below. All time periods listed are from the date of purchase.

  • 2 years on all fabric and material
  • 2 years on electrical systems
  • 2 years on any moving parts which would include but are not limited to chair mechanisms, castors, and gas lifts
  • 2 years on table and desktops

Exclusions to the RESPAWN Limited Warranty are as follows:

RESPAWN does not warrant:

  • Normal wear and tear, which are to be expected over the course of ownership
  • Damage resulting from shipment, which will be handled under separate terms
  • Damage resulting from storage of product in unsuitable environments or conditions, alteration, unauthorized repair, infestation, misuse, abuse, accident, acts of God, natural causes, and/or exceeding listed capacities
  • Damage resulting from products not installed, used, or maintained in accordance with product specifications, instructions, and warnings, including, but not limited to, weight capacity.
  • Products used for rental purposes
  • Colorfastness or matching of colors, grains, or textures of covering materials
  • Failure to provide reasonable and necessary installation, use, and maintenance (per product instructions)
  • Transportation and labor costs associated with warranty replacements
  • Modifications or attachments to the product not approved by RESPAWN
  • Customer’s Own Material (COM) fabric and Customer’s Own Laminate (COL)
  • Products purchased from a seller that RESPAWN has not authorized

DISCLAIMER

This warranty applies only to “RESPAWN” branded products; all other products distributed by RESPAWN are specifically excluded. This warranty applies only to the original purchaser and is non-transferrable. This warranty is void if integrated components or features are substituted with non-RESPAWN or unauthorized components without previous authorization. This warranty will not be valid if damage to the product is caused by (1) normal wear and tear over the course of ownership, including puddling and pilling in materials; (2) sharp objects (e.g. writing utensils, heeled shoes, scissors, jewelry, keys); (3) extreme environmental conditions; (4) unintended usage or; (5) the use or storage of product in unsuitable environments or conditions.

TO THE EXTENT ALLOWED BY LAW, RESPAWN MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR ANY OF THE PRODUCTS LISTED HEREIN. RESPAWN SPECIFICALLY DISCLAIMS AND WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.

SCOPE

Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty applies only to products sold within the United States of America.

HOW TO MAKE A WARRANTY CLAIM

RESPAWN tests all products to ensure that you receive quality gaming furniture, but mistakes do happen. If you discover that your product is defective, then you can take the following steps to submit a warranty claim and receive support.

  1. Go to our Support page. (https://respawnproducts.com/pages/support)
  2. Select Warranty Claim.
  3. To make sure that your product is eligible for a Warranty Claim you will be required to provide the following:
    1. Proof of purchase, such as an order confirmation, invoice, or receipt, that clearly shows the seller, the product, and the date of purchase. Claims without a visible purchase date cannot be processed.
    2. A clear photo of the damage of defective part.
    3. A clear photo of the full item with your name written on a sheet of paper visible in the photo.
    4. A photo of the bottom of the seat showing the model number, lot number, and manufacturing date.

All RESPAWN replacements and repairs will be completed at our sole discretion. For defects with faulty parts, RESPAWN may ship replacement parts to you, free of charge and provide you with the necessary assembly instructions. Replacement parts will be warrantied until the end of your initial warranty period or 30 days from the date that you received the replacement parts, whichever is later. It is possible that we will require you to ship back to us any faulty parts, and if so, we will cover all shipping costs associated with the collection of these parts.

QUESTIONS?

For any and all additional questions, please feel free to reach out to our dedicated customer experience team at support@respawnproducts.com.

Download the RESPAWN Limited Warranty (PDF)