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Limited Warranty Details
RESPAWN hereby warrants that the products distributed by it shall be free of all defects in original material and workmanship for the product provided the product has only been used under Normal Commercial Use. RESPAWN will repair or replace, at our option any product or component that is defective in material or workmanship. This warranty only applies to products purchased directly from an authorized RESPAWN reseller and is valid for the original purchaser only. If your product is no longer in stock or has been discontinued your product may be replaced with a comparable or improved model. All RESPAWN warranty replacements and repairs will be done at our sole discretion. A proof of purchase will be required for any warranty claims requiring replacements.
RESPAWN Products does not ship products to or honor warranties outside of the contiguous United States.
Exclusions to the Warranty are as follows:
- Normal wear and tear, which are to be expected over the course of ownership.
- Products used for rental purposes.
- Damage resulting from shipment, which will be handled under separate terms.
- Damage resulting from storage, alteration, unauthorized repair, infestation, misuse, abuse, accident, acts of God, natural causes, and/or exceeding listed capabilities.
- Two-year warranty limit on fabric and materials, electrical systems, table/desks tops and moving parts including but not limited to chair mechanisms, castors and gas lifts.
- Five-year warranty limit on table/desks frames.
Normal use is defined as 8 hours a day, 5 days a week with a weight capacity of 275 lb with the exception of the RSP-400 model which is rated for a 400 lb. weight capacity.